Successfully managing people

Descripcion:

• Motivate every member of your team—even if they don't share your values
• Use positive and corrective feedback to turn problem employees around and maximize productivity
• Apply the most relevant conflict resolution style to eliminate friction

• Practice adapting your style using case studies
• Personal feedback from the instructor and peers
• Pre- and post-seminar assessments
• Tune-up materials to review what you've learned after the event
• And additional resources to maximize your training goals

• Motivate and direct the employees you rely on—even when they don't share your values
• Adjust your management and personal style to the needs of different situations
• Get more done by using the appropriate delegation techniques for any given situation
• Resolve conflict more effectively in a wide variety of situations
• Turn difficult people and poor performers into team players
• Win the cooperation and trust from those within your organization
• Increase your confidence, leadership skills, and personal and professional satisfaction in your job by managing people successfully

• The Experience of Being a Manager
  • How to get people to want to do what they're supposed to do
  • Specific challenges you face when motivating others Values
  • Values and their impact on work life
  • How values can have productive and nonproductive results
  • Identify value conflicts in yourself and in others Personal Styles
  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioral clues to determine others' personal styles
  • How to work more effectively with other personal profiles Motivation
  • Employee motivation factors and their impact on behaviors and work settings
  • How to tailor your motivational efforts to individual employees and different situations
• Listening, Body Language, Giving Feedback, and Dealing with Difficult People
  • Use active listening to gain information and understand employees' perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees
• Conflict
  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations
• Delegation
  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations
• Understanding Organizational Culture and Subculture
  • The impact of organizational culture and subculture and "cultural blinders"
  • Explore the assumptions that impact your team's thinking and actions
  • Identify and build on the strengths of your team's culture
• Emotional Intelligence
  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy
• Ethical Leadership
  • Identify your group's values
  • Your vision for ethical leadership
• Action Planning
  • Develop a specific plan for applying what you've learned back on the job
  • Identify people who can support your action plans